Never having dreamed of owning a business and now with three children, Chantal relishes each opportunity to help clients have an easier day because she gets the struggle. Having worked in the non-profit world for years before founding Fini Concierge, her heart has always been inspired by making life better for people. As the word “no” doesn’t come easily to her, she’s just as happy organizing someone’s closet as she is coordinating a client event or wrapping gifts. When she’s not working on a Fini project, she loves to over commit herself to volunteer school committees, entertaining friends at her home, and never misses an opportunity to spend time on the beach with her family.
We talked to Chantal about where she finds inspiration to stay motivated in business, and here’s what she shared…
What is your mission statement and overall goal for your business?
Rooted in the belief that we shouldn’t feel the guilt of having to “do it all”, Fini Concierge comes from a desire to help people focus on what is important to them – family, work, friends and having the time and energy to do the things they enjoy. Our motto, “consider it done”, reflects our commitment to providing a simpler way of life.
How did you get your idea or concept for your business?
Fini Concierge started because we wanted to help people that faced the same daily challenges that we encountered in own own lives. I run Fini Concierge with my husband, and with three children and a business to manage, we know the feeling of never having enough time all too well. In 2004, we created Fini Concierge so that busy families and individuals would have a resource they could call upon when they needed help. We wanted to offer a no-judgement, easily accessible team of highly qualified problem solvers that would be available to people when they needed help with most aspects of life – a team that can run your errands, hire your nanny, plan your next vacation and donate your old ski equipment.
Where do you find inspiration to stay motivated?
Our inspiration comes from our clients. Over our nearly 15 years in business we have had the opportunity to work with such amazing people, interact with really interesting businesses and learn from our fascinating clients and through complex projects. Discretion is always a high priority for us and our clients know that they can rely on us to help them with daily life tasks to personal, challenging projects. We love seeing projects through to completion and making a difference, even if it’s a small one, in people’s lives. Our clients aren’t constantly having to start from scratch when they use us and we love being a piece in their puzzle that allows for an easier, more successful life.
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